Customer information

Privacy Policy

How we collect, use and protect your information.

Draft — awaiting client approval

This page is a template and has not yet been approved by VIVIDHUM JEWELLERY. Its content is not a binding policy. Please contact us for the current terms.

Information we collect

When you submit an enquiry form we store the details you choose to provide — your name, email and/or phone number, and your message — so that we can respond.

WhatsApp conversations take place inside WhatsApp and are subject to WhatsApp's own terms and privacy policy.

How we use your information

We use enquiry details only to respond to you and to manage your enquiry. [Client to confirm any other uses.]

Retention

[Client to confirm: how long enquiry records are kept.]

Cookies and analytics

This website uses a strictly necessary cookie for the administrator login only. [Client to confirm whether any analytics service will be enabled.]

Your rights and contact

[Client and legal adviser to complete: data-protection rights under applicable law and how to exercise them.]